The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
BlueShoppeStudio is based in Canada and has been selling custom design headwear on Etsy since 2017. We sell mainly to buyers in USA, Canada, and Europe, and offer our items for sale world-wide.
1. Personal information we collect
Information we Collect
To fulfil your order, you must provide us with certain information (which you authorised Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide us with additional personal information (for a custom order, for example), if you contact us directly.
2. The legal bases we rely on to collect, use, and share personal information
Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide our services, such as when we use your information to fulfill your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. Data Retention
5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request.
Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us
For purposes of EU data protection law, we, BlueShoppeStudio, are the data controller of your personal information. If you have any questions or concerns, you may contact us at email@example.com.
Friendly disclaimer: This information is for educational and informational purposes only. The content should not be construed as legal advice. It is not intended to create, and receipt of it does not constitute, an lawyer-client relationship. The author and Etsy, Inc. disclaim all responsibility for any and all losses, damages, or causes of action that may arise or be connected with the use of these materials. Please consult a licensed lawyer in your area with specific legal questions or concerns.
On your checkout page, you will see the shipping charges applicable to your purchase. The standard shipping flat rate is for an international air tracked parcel shipping service.
When you get your shipping notification, it will include;
-Your tracking number
-Your order number
-A link to your order receipt
An Express 2-4 business days shipping service is also available as a shipping service upgrade for an additional fee. You will see this under the Standard shipping menu on your checkout page.
Canada Post and USPS will be used for shipping to a "PO BOX", army camps, Hawaii, and Alaska.
Shoppers in the US are allowed purchases of up to $800 USD without incurring customs or import taxes.
Buyers from Australia will be charged the applicable GST tax for their purchase from the Etsy marketplace. We will remit a proof of GST paid to the Australian Customs agency.
We use the Canada Post Air tracked service for all shipments to Australia. This is for an up to, and may be over a 14 days delivery service depending on delivery conditions and or customs processing speed of the time. An express shipping service is also available with a 10 days delivery service. Please send us your phone number as well. Use the [Additional note] text box you see on your checkout page to submit it. Days above mentioned are BUSINESS days, weekends and holidays are excluded.
Buyers from the UK will be charged the applicable VAT tax for their purchase from the Etsy marketplace. We will remit a proof of VAT paid to the UK Customs agency.
We use the Canada Post Air tracked service for all shipments to UK. This is for an up to 14 days delivery service. An express shipping service is also available with a 10 days delivery service. Please send us your phone number as well. Use the [Additional note] text box you see on your checkout page to submit it. Days above mentioned are BUSINESS days, weekends and holidays are excluded.